FAQS

• How do cancelled transactions work?
• What is the difference between a put option and fixed price contract?
• What is the difference between a season’s Actual and Simulation?
• How do I get a Google TAX invoice?
• Can I use CropsProfit on my personal computer?
• Which devices are supported by CropsProfit?
• Why is there a double CropsProfit logo in the emails I am receiving?
• My wi-fi is on, but the app does not respond or is frozen (unresponsive)
• I can't see my Google account when signing in with Google.
• I cannot enter my AppleID password to log in because the keyboard is not shown.
• Where can I give feedback about my CropsProfit experience?
• Where can I read the CropsProfit blog?
• Where can I get help at CropsProfit?
• How do I contact someone at CropsProfit?
• What is a Demo Crop Marketing Plan?
• How do I get an Apple TAX invoice?
• Is there time delay on live real-time market prices?
• “CropsProfit had stopped” error message
• Sign in with Google gives an “Authorization Error 403: disallowed_useragent”
• Does your app feel slower than usual?
• Transfer my account from Android to Apple, or vice versa?
• What to do when the App freezes, hangs or does not respond?
• Which countries are serviced by CropsProfit?
• What is position sizing?
• How safe is my data?
• What happens if I have no internet access?
• What happens if I select “No Action For Now”?